Key Services
At Key Management our business is the administration, management, and implementation of vehicle donation programs. Our focus is to work with charities to help them reach their fundraising goals - one donation at a time. Our goal is to provide your donors with the best customer service possible so they will continue to give. We are very mission driven and understand how hard you work to attract and keep new donors. We are committed to customer/donor satisfaction, and our promise is to accomplish this by using a program model that combines honesty, integrity and transparency.
Key services include:
- Donation Call Center - open 24/7 with live support from well-trained staff
- Toll-free number provided by Key to Charity partners
- IRS compliant program managed by experienced development professionals
- Auto-Track data reporting and accounting system to assure transparency and accuracy with detailed sales reports
- Comprehensive marketing plan, support and training provided to brand program or to assist with program branding and awareness
- Vehicle remarketing services team approach to maximize revenue results, assisting charities with their program goals
- Star Car prospect forward program developed to increase donor retention through mailings, event invitations, future giving opportunities
- Comprehensive network of national auctions and towing companies
- Quick turn around time from donation to pickup, typically 2-3 days
- Management of all titles, documents and receipts
- Yearly review and analysis of established programs to improve results for our charity partners
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